. For UK orders are shipped using Royal Mail for small packages and Interlink Courier for larger ones
For international orders we use Royal Mail International for small packages and DHL or FedEx for larger orders.
Shipping times are dependent on whether the item is bespoke or a stock item, most of our items are made to order but if the item is in stock it will ship within 24 to 48 hours (this excludes weekends and store closures). A bespoke item takes between 6 and 8 weeks to produce
Return Policy - We adhere to the Distance Trading Act, if you are unhappy with a product you receive you must contact us within 7 days to state the issue, we are then obliged by law (as are all traders on the internet) to issue a product refund (not shipping costs) upon receipt of the item back with us (all returned items MUST be returned using a trackable method). Failure to contact us within 7 days of receipt will nullify our obligation.